I started using bitFlyer last year mainly for Bitcoin trading. The interface is user-friendly, and I like that they support multiple cryptos. However, I’ve noticed the withdrawal fees are a bit steep compared to other exchanges I’ve tried. Also, there was one occasion when my withdrawal got stuck for two days, and the support chat was slow to respond, which was frustrating. On the bright side, once they fixed it, everything processed fine and I continue using the platform for its reliability and security features.
kate_w
Amsterdam, Netherlands
4.0
Good for casual traders
No problems with deposits but the app crashed once during a sell order.
michael_jones
New York, NY
4.0
Mostly reliable with some friction
I've been using bitFlyer for a few months for trading BTC and ETH. The trading fees are reasonable and the app is stable most of the time. However, I had an issue with KYC verification that delayed my account approval by over a week. The support team helped eventually, but the process felt unnecessarily tedious. Still, the advanced charting tools help me manage my portfolio effectively once everything was set up.
Lily
Berlin, Germany
4.0
Easy to use
The wallet integration is smooth and transfers are quick.
mark_92
Chicago, USA
4.0
Decent but fees add up
BitFlyer is good but trading fees were higher than I expected.
sarah_t
Portland, OR
4.0
Good platform but slow withdrawals
I like the interface and the variety of tokens available on bitFlyer. However, withdrawing funds took longer than I expected, about three business days, which was a bit annoying. Customer support was polite but the response time could be improved.
alex_c
Dublin, Ireland
4.0
Good platform with minor quirks
Trading interface is clean but sometimes order execution delays a bit.