sarah_k
New York, NY
3.0
Mixed feelings about the support and limits
So I’ve been stuck twice trying to transfer amounts over $5,000 because of their daily limits, which wasn’t clear upfront. Also, when I contacted customer support at 9 pm, I had to wait almost 20 minutes before talking to someone, and the rep wasn’t too helpful about why the limits exist or how to increase them. The app itself is sleek and payments are fast, but those restrictions and slow support calls have been frustrating, especially when I needed to pay a vendor urgently.