Their trading interface is quite intuitive and I appreciate the educational videos. Execution is fast when I place forex orders. However, I did experience a delay withdrawing my funds last month, it took three days instead of the usual one or two. Support said it was due to bank processing times, so I guess that’s out of their hands.
Michelle T.
Toronto, Canada
4.0
Good customer help but watch the spreads
Customer support was very patient with me while I learned how to use the advanced charting tools. My main gripe is about spreads widening during news events, which made some trades more expensive than expected. Otherwise, the overall experience is quite good for beginner traders and I’ve been using their educational webinars a lot.
slicktrader
San Francisco, USA
4.0
Fees are okay, easy interface
No complaints about fees and the platform is straightforward.
sarah_w
Boston, USA
4.0
Support helpful but could speed up
Their support team knows their stuff and solved my issues with account verification efficiently. What bugs me sometimes is that chat responses take longer during weekends, which is annoying if you need quick help before market opens. Still, overall a good broker for intermediate traders who want decent platform options and trustworthy service.