michael_t
Seattle, WA
I ordered two dolls and some outfits for my daughter’s birthday. The products are excellent and the characters are very well designed, but the box came slightly crushed which was a bit disappointing. However, the dolls themselves were fine and still make for hours of creative play.
charlie_m
Minneapolis, MN
Ordered a doll and matching accessories last month. Delivery was quick, packaging was neat, and my daughter can’t stop talking about the stories behind each doll. The quality of the fabrics and the attention to detail are really impressive for the price point. Definitely will come back for more gifts in the future.
john_doe77
Chicago, IL
The dolls arrived safely and my niece was thrilled, but the shipment took longer than expected. Customer support was helpful though and finally got my tracking info sorted out.
kate.b
Miami, FL
The doll's hair got tangled immediately and the clothes don’t fit well.
sarah.j
Portland, OR
I’ve bought a few outfits and accessories for my daughter’s dolls from American Girl, and while the quality is generally very good, the last dress arrived with a small tear. I contacted their support and they were polite but it took over a week to get a replacement. I love how the dolls encourage creativity, but the wait was a bit frustrating especially as it was for a birthday present. Hopefully they speed up their shipping process in the future.
luke_w
New York, NY
My daughter has been collecting American Girl dolls for a few years now. We appreciate how each doll comes with a story that sparks her imagination and helps her learn history in a fun way. The quality of every doll we’ve received is impressive, and we’ve never had issues with durability or missing parts.
tim_88
San Diego, CA
Tried to exchange a doll outfit and the policy was way too strict.
alex_92
Austin, TX
My daughter is obsessed with American Girl dolls, especially because of all the different characters and storybooks. The outfits are easy to change and the quality holds up well after months of play. Their website makes it simple to find matching accessories, which keeps her imagination going strong.
Emily
Denver, CO
I got the historical doll set for my niece's birthday and she absolutely loved it. The quality of the doll and accessories exceeded my expectations, and the accompanying book really helped bring the character to life. Shipping was on time too, so overall very happy with my purchase.
maria_l
Atlanta, GA
Dolls feel sturdy and durable.
david_k
Boston, MA
I placed an order during a sale and expected to receive it in under a week. Instead it took almost two weeks and I had to reach out to support multiple times before they clarified the delay. When the box finally arrived, everything was as described and my daughter was happy, but the wait was too long and communication could be better.
julia.smith
Philadelphia, PA
I’ve been buying American Girl dolls for my kids for several years and I always appreciate how well-designed the dolls are. Each doll’s backstory feels rich and encourages my children to use their imagination. The customer service helped promptly when I had questions, and shipping is usually reliable. The outfits fit well and the accessories add great value.
emily_s
Austin, TX
Bought the historical doll set for my 8-year-old and she absolutely loved it. The quality is top-notch and the storybook added a cool touch to her playtime.
ellie7
Denver, CO
My niece loves the historical dolls and the books that come with them. She’s learning so much and plays for hours.