matthew_88
Chicago
4.0
Good but slow FX rates
Payments go through fine but the exchange rates are a bit slow to update, which cost me a few bucks last week.
Sophie R.
Paris, France
5.0
Easy currency exchange, great features
I manage payments for a small marketing firm and Airwallex has simplified everything. The interface is intuitive and the multi-currency wallet saves me from conversion hassles. I had one issue with a delayed payout but support sorted it within 24 hours. Plus, tracking expenses in the app helps me keep budgets tight.
kellyj
Sydney
4.0
Helpful support, minor glitches
App sometimes logs me out unexpectedly, annoying during payments. Support handled my case efficiently though.
mark_t
Sydney, Australia
4.0
Mostly smooth but some delays
I've been using Airwallex for over a year managing payments for my small export business. The platform is mostly reliable with fast currency conversion and decent fee transparency. However, once I had a payment stuck for two days because of extra verification requests which was frustrating since it delayed a shipment. Customer support was polite but slow to respond during that time. Still, their global payment tracking tools are super helpful and have saved me from accounting headaches several times.
Anna
Berlin, Germany
5.0
Reliable and efficient payments
Airwallex helped my startup send payments to suppliers abroad with minimal hassle. Transactions usually clear within a day, and the dashboard gives me a clear overview of my expenses. The only hiccup was a delay during a holiday period, but support handled it quickly.
David L.
San Francisco, USA
5.0
Convenient but occasional issues
Airwallex is great for managing multiple currencies without juggling bank accounts. I’ve noticed some minor UI bugs in the web dashboard, and sometimes the currency exchange rates lag behind market shifts which affected a few transactions. Overall though, the payout speed and integration with our accounting software make it worth it.
emily_w
Dublin, Ireland
2.0
Not happy with support speed
I had a transaction freeze for three days and the support replies were slow and generic. It caused delays in paying my vendors and some stress. Hoping they improve their responsiveness soon.
max1990
London, UK
3.0
App glitches annoy me
App keeps crashing during currency conversions.
trader_ru
Moscow, Russia
5.0
Perfect for cross-border payments
Fees are reasonable and transfers go through fast!
Sophie L.
London
5.0
smooth global transfers every time
I've been using Airwallex for the past six months to handle payments for my small import business. The interface makes tracking multiple currencies super easy and the fees are much better than my old provider. Customer service was also quick to help me with a tricky refund issue last month.
Jessica M.
New York, USA
4.0
Good but needs improvements
I’ve been using Airwallex for about 7 months now. The platform makes handling international payments easier, but sometimes the exchange rates aren't as competitive as I'd hoped. Also, the mobile app could be smoother when tracking expenses.
Carlos M.
Madrid, Spain
5.0
Excellent for global payments
Airwallex has been a big deal for our international sales team. Setting up accounts in different currencies was simple, and the real-time tracking dashboard helps us stay on top of expenses. Last month, a payment took longer due to a compliance check, but their customer service agent named Sarah kept me updated regularly, which I really appreciated.
kotomama
Tokyo, Japan
5.0
Smooth and fast transfers
Transfers always arrive on time, super reliable.
john_doe
Chicago, USA
5.0
Trusted platform for business payments
We've been using Airwallex for over a year now. The low fees on currency exchange have saved us a lot compared to traditional banks. Setup was straightforward, and the team support is helpful when needed. Occasionally the app logs me out, but nothing major. it’s an excellent solution for cross-border payments.
lisa88
Toronto, Canada
5.0
Easy to use, fast transfers
Really like how quick the transfers are.