Jessica
Austin, TX
I've been using ActiveCampaign for our email automation for about 8 months now. The automation triggers work really well and have boosted our open rates. However, sometimes the interface feels a bit clunky when setting up complex workflows, so I wish that was smoother.
tommy2022
Denver, CO
Support was slow to respond last week.
David
Chicago, IL
I’ve been relying on ActiveCampaign for more than a year now to manage our email marketing and sales CRM. The automation workflows have been a big deal, saving a ton of time. One time, a campaign didn’t send out correctly because of a tagging error, which was frustrating, but customer support was helpful in resolving it after a couple of days. The reporting dashboard could be more intuitive for beginners, and the mobile app sometimes lags when editing campaigns. Still, the ability to integrate with other tools like Shopify and Zapier makes it worth sticking with.
kelly_s
Portland, OR
This tool makes email marketing easy.
mark88
Seattle, WA
Easy to set up campaigns.
linda.w
Philadelphia, PA
Generally I’m happy with ActiveCampaign’s features, especially the deep segmentation options that let me target customers precisely. The email templates are modern and mobile responsive, which is key since many open emails on phones. Sometimes though the automation triggers get delayed or emails go out later than scheduled, which messes with campaign timing. The support is helpful but can take a day or two to respond. Still, it’s a useful platform for managing marketing and sales in one place.
Emily
New York, NY
ActiveCampaign really helped us segment our audience better and personalize emails. The tagging system is flexible, though I struggled a bit with the reporting section which could be clearer. it’s been effective for our small business marketing.