The app is okay but sometimes confusing, especially with choosing payout options. Made a transfer but accidentally picked bank deposit instead of mobile money, had to contact support for correction.
lisa_m_89
San Francisco, USA
4.0
Mostly happy but support could improve
Transfers happen quickly and the app interface is pretty intuitive. However, once I had an issue where the payout option was set incorrectly, and getting it corrected took two days and several chats with support. They eventually fixed it but the delay was annoying since the recipient needed the money urgently. Hopefully they speed up response times soon.
kate_w
Dublin, Ireland
2.0
Money stuck, very frustrating
Sent $300 but recipient never got it. Support ignores me.
michael_s
New York, USA
2.0
Slow transfer and poor support
Sent money twice last month and both times the transfer took much longer than promised. Also, their support team didn’t really help when I asked why. Felt like they just canned responses.
nina_p
Berlin, Germany
4.0
Works well, no complaints
Sent money to Nigeria last week, funds arrived fast and app was easy to use.
davideT
Rome, Italy
3.0
Can’t rely fully on this service
Used WorldRemit a few times for sending money to relatives in Kenya. While the transaction fees are reasonable, I had issues with two transfers taking over 48 hours to complete, which caused some stress. The chat support is slow and sometimes unhelpful. One time, their system kept showing my transaction as 'pending' for 3 days even though the recipient confirmed the funds. It definitely needs better communication and faster processing times to compete with other services.
emilyR
London, UK
4.0
Good rates but small glitch
Pretty happy with the exchange rate I got, fees were reasonable too. Just once my transfer got delayed by a day, no big deal but a heads-up would have been nice.
markJ
Edinburgh, UK
4.0
Convenient and fairly priced
I sent money to my dad in India twice last month via WorldRemit. The payments cleared within hours and fees were competitive. The mobile app made it super easy to track everything. No complaints here, will keep using it.
jordan_92
Toronto, Canada
5.0
Easy and fast transfers!
Used WorldRemit to send cash pickup to my family in Jamaica. The app was smooth, and my cousin got the money in under two hours. Really convenient service!
peter_b
Auckland, New Zealand
5.0
Solid choice for overseas payments
I’ve been using WorldRemit for about a year now to send money back home to Fiji. The transfers usually go through quickly, and I love that I can choose between mobile money or bank deposit, which is handy for my family. Fees are transparent and I appreciate the in-app notifications about the transfer status. Did have one occasion where the rate was a bit worse than other platforms, but overall it’s reliable and easy to use.