Cryptotrasta
Worldpay

Worldpay

4.413 reviews

daniel1987

Boston, MA

4.0

Good payment service but slow support

Worldpay handles my e-commerce transactions well and I rarely have issues with payments failing. The challenge is when I need help customer support sometimes takes too long to respond, which can be frustrating especially during sales spikes. Hoping they speed that up soon so I can give 5 stars.

Jessica

Austin, TX

4.0

Good service with minor delays

I run a small online shop and Worldpay has been mostly solid for processing my customers’ payments. The interface lets me track transactions easily but last month the payout was a bit slower than usual. Customer support helped clear it up but took a day to respond, which was annoying during a busy weekend. Still, their fraud protection tools are top-notch and give me peace of mind.

Thomas W.

Philadelphia, PA

4.0

Great for my online store, just one snag

I switched to Worldpay after a bad experience with another processor and it’s been mostly smooth sailing. The setup was straightforward and I appreciate how their fraud detection flags suspicious activity quickly. One time a payout was delayed by 48 hours due to verification issues, which was stressful before I got it resolved through live chat support. I trust their system and the fees are reasonable for the level of service provided.

mike_roberts

Miami, FL

4.0

Reliable but interface could improve

Payments get processed without issues and the mobile app is handy when I’m on the go. However, the dashboard UI feels a bit clunky and sometimes freezes when generating reports, which makes accounting harder. Would appreciate a smoother experience there.

JonasB

Portland, OR

4.0

Good overall experience

Easy to integrate and accepts multiple payment types without trouble.

nick_c

San Diego, CA

4.0

Convenient and secure payments

App works smoothly and transactions are secure, just wish payouts were faster.

MarkT

Chicago, IL

4.0

Mostly reliable but some glitches

Transactions usually go through fast, but had a hiccup once with delayed settlement that took 3 days to fix.

sarah_l

Las Vegas, NV

4.0

Decent but not perfect

Had some trouble linking my account at first, took a couple calls to fix.

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