Mostly happy but one hiccup
My dog usually loves her walks with Wag! caregivers. Last month, though, there was a miscommunication about the time, and the walker showed up half an hour late. Support was helpful but I hope this doesn’t happen again.
Nice app but slight mix-up
I booked a boarding stay for my beagle last weekend. The caregiver was friendly and sent daily updates, which I really appreciated. However, there was a confusion about pick-up time that made me a bit anxious. Next time I’d double check details more carefully.
Good experience overall
My dog’s walker was friendly and reliable, but I wish the app had better notifications. Missed a couple of walk reminders which was annoying.
Good service but one glitch
Mostly happy with Wag! The dog sitter was great with Ruby and prompt every visit. Only issue was a delayed update in the app once, so I had to call support. They fixed it quickly though, so not a big deal.
Good but needs better communication
I like that Wag! gives real-time updates during dog walks and that the walkers seem genuinely caring. Still, sometimes the app notifications are slow or missing which can be frustrating when you’re waiting for news. Overall a solid option but they could improve the app experience.
Walks delayed sometimes
Walkers are usually nice but sometimes they arrive late.