Emily C.
Atlanta, GA
4.0
Great Customer Support
I had an issue with my account setup, but Sprout Social's customer service was super helpful. They guided me through the process, and I was up and running in no time. Love the platform and the support!
Ava M.
Miami, FL
4.0
Useful but a Few Downsides
I've enjoyed using Sprout Social for my marketing efforts, particularly for analytics. The scheduling feature is really easy to use. However, I did encounter some bugs in the app that made scheduling a bit frustrating at times.
David B.
Chicago, IL
4.0
Very Helpful Tool
Sprout Social has a lot of great features, especially for tracking mentions and engagement rates. It has definitely helped me connect better with our audience. Just wish the customer service was a bit faster during peak times.
Liam S.
Portland, OR
4.0
Good but Needs Work
I've had a good experience with Sprout Social, but I’ve noticed some features can be buggy. The data insights are great, but the interface can lag at times. it's a decent tool, but there's room for improvement.
sarahh84
Orlando, FL
4.0
Nice Experience
Really easy to navigate and use, great job!
sam_w
Austin, TX
4.0
Solid but could improve
The interface is user-friendly, but I wish the analytics could drill down into more specifics. it’s a solid tool for managing posts.
Emma W.
Seattle, WA
4.0
Good Features, Slightly Pricey
I like the features Sprout offers, especially the monitoring and engagement tools. However, I feel like it's a bit pricey for small businesses. If they could lower their prices slightly or offer more flexible plans, it would be perfect.
mike_h
Austin, TX
4.0
Pretty Good, But Could Improve
Solid platform for managing social media, but I’ve had some issues with analytics not updating quickly enough. it’s helpful, but I wish the reporting features were a bit more intuitive.