I started using Sezzle last year mainly because I needed to spread out payments on some pricey gear. The instalment plans are clear and the dashboard is easy to use. However, I ran into a snag when a payment didn’t register and it locked my account for a couple of days. Contacting support was slow, took nearly 48 hours to resolve the issue. Once sorted, everything was back on track but that downtime was annoying. Other than that, Sezzle’s flexibility is perfect for my budget.
trader_ru
Philadelphia, PA
4.0
Decent option with minor issues
Sezzle makes it easy to split payments at checkout, which is nice for larger purchases. I noticed sometimes the payment schedule changes without clear notifications, which caught me off guard once. Also, the app UI could be more intuitive, it takes a bit to find your next payment date. Support is okay but not super fast. Still, I use it regularly because it works better than some alternatives I tried before.
kate_j
Atlanta, GA
4.0
App glitches but good support
I ordered some clothes using Sezzle and the payment plan option was great for managing my budget. The first payment went fine but the app froze when I tried to make the second payment, which worried me a bit. I reached out to customer service and they responded within a few hours, helping me complete the payment manually. It was a bit stressful but support handled it well, so I’m sticking with them for now.
anna.k
New York, NY
4.0
Generally good, small app annoyances
Payments are flexible and the checkout integration with my favorite stores is smooth. However, the mobile app sometimes crashes during the payment process, which is frustrating when you’re in a hurry. Support was helpful but the wait times could be shorter. Still, it’s my go-to for spreading out costs.
Elena R.
Seattle, WA
4.0
Helpful but occasional delays
I’ve been using Sezzle for about 8 months now. The payment plans helped me manage some larger buys without stressing my credit card. Sometimes the app glitches when syncing payments, and I had to call support to straighten out a double charge. They fixed it quickly though. I’d say it’s reliable but could use smoother transaction updates.
tom_h
Denver, CO
4.0
Good but minor hiccup
The app works well and payments are flexible, but I had to wait a day for support reply. Otherwise solid for budgeting purchases.
nickb
Portland, OR
4.0
Convenient but watch fees
Easy to use but watch out for late fees if you miss a payment.