david_s
Miami, FL
Have been with Petplan for two years now. My dog had an emergency surgery last fall and the claim process was surprisingly easy. I uploaded the vet receipt through the app and got reimbursed within a couple of weeks. Pricing is fair and coverage is solid. Very happy with the service!
Sophie M.
Austin, TX
I’ve had Petplan for my golden retriever for over a year now. The coverage options are full, especially for hereditary conditions, which was a big deal for me. However, the claims process took longer than I expected once I submitted all the vet bills. The customer service was polite but not very proactive in updating me. Still, I feel more secure knowing my dog’s health issues are covered.
rex88
San Diego, CA
Claims approved quicker than expected.
max1990
Las Vegas, NV
Been with Petplan over a year now, and I'm very impressed. They cover hereditary conditions for my dog which many other insurers exclude. Claim submissions via the app are straightforward and reimbursements come promptly. Customer service answered all my questions without hassle.
Emily
Seattle, WA
Switched to Petplan after my cat had chronic kidney issues. The coverage helped me save thousands on vet bills, and claims were processed fairly quickly each time. Customer service was helpful when I had questions about policy details. Definitely recommend if you want peace of mind for unexpected pet health costs.
mike_j89
Denver, CO
I like that Petplan covers a wide range of treatments, but sometimes the reimbursements come slower than promised. Had to call support twice to get updates on my claims. The app works fine though, easy to upload documents.
Oliver
New York, NY
I signed up for Petplan after my Labrador needed a costly operation. The coverage is pretty good and covers many tests and meds my vet recommended. However, the reimbursement process took longer than I liked, about three weeks each time. Their customer support was friendly but couldn’t speed things up. I do appreciate their coverage though and plan to keep using them.
Natalie
Philadelphia, PA
I’ve had Petplan for about 18 months for my two cats. The coverage itself is very full, especially for chronic illnesses and accidents. However, I found some of the policy wording confusing at first, like what exactly is excluded in dental coverage. The online portal could be more user-friendly when reviewing plan details. On the plus side, their claims process has been mostly smooth, and payouts come within three weeks, which helped a lot during my cat's surgery last year.
anna.k
Boston, MA
The support team was great when I needed help understanding the coverage for my pup’s allergy treatments. Unfortunately, their app crashed a couple of times when I tried to submit claims on my phone, which was frustrating. The reimbursement was accurate and timely once the claims went through.
katy_23
Portland, OR
Love how fast claims get handled.
Emma_Johnson
Denver, CO
I signed up for Petplan last year after my Labrador needed emergency surgery, and having the coverage really saved me thousands. The claims process was surprisingly smooth, and their team even helped me understand what options were covered. It's comforting to know I can focus on my pet's health without stressing about the vet bills.
jessica.p
Atlanta, GA
Petplan covers a lot of medical procedures including dental for my dog which is a plus. Yet, occasionally the claim reimbursements were delayed, and I had to reach out to support to get updates. The policy pricing feels reasonable for what’s included.
liam.b
Chicago, IL
Petplan’s plans are thorough and cover almost everything my dog needed during her surgery. The premiums are on the higher side compared to other insurers I checked. Claim handling was smooth but not exceptionally fast. I’m satisfied but wish the costs were a bit lower.