Paddle

Frustrated with billing errors and slow support

I started using Paddle for my software sales but ran into multiple billing errors where customers were billed twice or not at all. Contacting support took days to get a response which hurt my reputation. The recurring payments sometimes fail without clear notifications, causing refund requests that eat into profits. Also, the payment dashboard often froze on me during important updates, making it tough to track transactions accurately. Honestly, I’m considering switching providers because this is eating up too much of my time.