Sophia
Sydney
3.0
Mixed feelings about the digital service
I've been with Openbank for six months now. The sign-up was painless, and I appreciate not having to visit a branch. However, sometimes the app freezes when I'm trying to review my investments, which can be frustrating. Customer support usually responds within an hour, but once I had to wait almost a whole day. Still, their loan options are quite competitive, and it's been useful for managing my daily expenses.