lisa.t
Dublin, Ireland
4.0
Good, but app has glitches
Transfers are generally fast and the fees are reasonable. However, the app sometimes crashes during busy hours, which can be annoying. Support is polite but slow to respond during weekends.
emily_watson
London, UK
4.0
Good but verification was a hassle
Started with OPay because I needed a simple way to pay bills and avoid queues at the bank. The app interface is clean and transfers are fast, which I appreciate. However, the KYC process took almost a week due to repeated document rejections. That was frustrating since I needed to send money urgently. After getting verified, though, the service has been reliable and the customer support helped me out with clear instructions. I wish the onboarding was smoother for new users.
jonathan_m
Miami, USA
4.0
Convenient but needs better support
The app is handy for quick money transfers and bill payments. However, I ran into trouble when my account got temporarily locked without clear reasons. It took a couple of days and several emails to the support team to regain access. Otherwise, the platform functions well and fees are competitive.
sarah.jones
New York, USA
4.0
Mostly smooth experience
I like OPay for quick transfers and the app is pretty intuitive. Sometimes the verification takes longer than expected but once it's done, everything runs smoothly. Customer support answered my questions within a day.
alex_2021
Berlin, Germany
4.0
Fast and easy
Works well for quick payments.