Great app and solid customer care
I’ve been with Nubank for almost a year. The app design is super intuitive, and I really appreciate their 24/7 chat support; last month I had a blocked transaction and they helped me unlock it in no time. The digital account setup was smooth, and I love not having to visit a branch. It’s just a relief to have a fully digital bank that actually works as promised.
Decent but room to improve
Transfers take a little longer than expected.
Reliable and user-friendly neobank
Been using Nubank for a while and it’s become my go-to for digital banking. The signup was super quick, I did the full KYC within a day. The app interface is smooth, and I appreciate the daily spending insights they provide. Plus, their customer service chat is always fast and helpful. a great alternative to traditional banks with zero branch visits needed.
Mostly smooth experience
App works fine, card arrived on time but wish cashback was better.
Great digital bank for everyday use
I opened my Nubank account earlier this year and the whole experience has been positive. The app is stable, and I like how quickly I get notified about transactions. Also, the option to lock and unlock my card instantly gives me peace of mind. Only downside was a little confusion with the international transfer fees but support cleared it up fast.
Fast and efficient service
Nubank's no-fuss digital account opened in minutes and the card arrived in a week. Their app runs smoothly and I often use the instant notifications for every purchase, which keeps me on top of spending. Few delays in transaction posting but nothing major.
Streamlined banking with perks
I've used Nubank for about six months now and it's been mostly hassle-free. The biggest win is their instant digital account creation and the low fees compared to my old bank. Their cashback rewards are decent but could be more generous. Customer support has been responsive every time I've needed help, which is a huge plus for a fully digital service.
Mostly good, minor glitch
App works smooth, but sometimes slow loading.
Love the convenience
Using Nubank for my credit card and it’s easy to manage everything from the app, no complaints so far.
Mostly happy but one snag
I recently switched to Nubank because I wanted a fully digital bank. Setting up my account was pretty straightforward, but I ran into issues with currency conversion fees when sending money abroad. The app doesn't clearly explain fees upfront, which caught me off guard. Outside of that, their interface is sleek and I find managing limits and notifications really handy.
Good features but glitches
I like how easy it is to freeze the card in the app, but sometimes transactions don’t update instantly. Overall convenient for daily payments though.
Easy transfers, love it
Smooth app, no issues with payments.
Mixed feelings about onboarding
The sign-up was quick but had to wait ages for KYC verification, which was annoying.