Disappointed with customer support and app
I was excited to get the NordicTrack total gym, but honestly, the setup was confusing and the app kept crashing on my tablet. Tried contacting support twice and got vague replies that didn’t solve anything. Also, the delivery was delayed by a week and the packaging was a bit damaged, which made me worry about the parts inside. Hoping they improve these issues because the equipment itself feels solid.
Decent machine but some flaws
Got the incline trainer last month and it generally performs well. The motor is quieter than I expected and the size fits my small apartment. However, the screen quality isn’t great and the touchscreen sometimes doesn’t respond properly. Customer service took a few days to reply, which was frustrating when I was trying to sort out these issues. I think with some updates this could be an awesome machine.
Mixed feelings about the bike
The bike is okay for the price but the screen froze twice during my sessions. I like the variety of programs but the software could use some improvement.