TommyJ
Liverpool
5.0
Solid banking app
Had my Nationwide account for about six months now. Transactions clear quickly and the app rarely crashes. Still getting used to some of the budgeting tools but overall very pleased with the experience.
michael_t
Manchester
3.0
Decent but glitches persist
Been with Nationwide for a few months now. The app is mostly smooth, but I’ve experienced a couple of bugs like the balance not updating right away. Customer support took a day to respond too. Hoping these get fixed soon.
lizzy_b
Cardiff
4.0
Good but missing some features
The app is clean and easy to navigate with quick login. However, I miss having a rich rewards program or some kind of cashback on everyday spends something I had with my previous digital bank. Still, the savings options are quite handy.
Jessica L.
Bristol
5.0
Great for everyday banking
I switched to Nationwide about a year ago because I wanted a neobank that actually feels personal despite being digital. The setup was straightforward and the mobile app is slick, letting me handle everything from checking account balances to setting up savings goals. Last week I had an issue with a direct debit, and their live chat support helped me fix it in under 15 minutes. I also appreciate the budgeting tools and the instant notifications for transactions makes tracking spending way easier. it’s been a smooth experience with no hidden fees or surprises, which is rare these days.
sarah77
Brighton
5.0
Reliable and user-friendly
I love how Nationwide makes it easy to open sub-accounts and save separately without extra hassle. The only hiccup was a slight delay in receiving my debit card, but once it arrived, everything worked perfectly including contactless payments.
Anna.k
Edinburgh
5.0
Superb app and service
I’m honestly impressed with Nationwide. Signed up in March and the verification process was quick, which isn't always the case. Their app interface is intuitive, and I love that I can manage everything from savings pots to setting up direct debits without any hassle. Last week, I accidentally froze my card through the app after misplacing it, and the support team promptly helped unfreeze it after I found it all done via chat in under 10 minutes. Plus, their insights about my spending habits actually helped me cut down on unnecessary expenses. Definitely one of the best digital banking experiences I’ve had.
alex_2021
Newcastle
5.0
Loving Nationwide's service!
Just opened an account last month and honestly I’m really happy. The signup was quick and I liked how the app shows a clear breakdown of my expenses by category. Also, instant notifications mean I never miss a transaction. Had to contact support once for a small error with a payment and they were super helpful and friendly. Definitely recommend if you want a digital bank that actually feels thoughtful.
dave_b
Leeds
4.0
Good features but slow support
I like the interface and the instant card lock feature is handy. However, I had to wait 3 days for a reply when my payment got stuck in pending. That really annoyed me since I needed the money for bills soon.
trader_ru
Glasgow
5.0
Perfect for quick transfers
Needed to move money between accounts fast and Nationwide’s system handled it without a hitch. No hidden fees and the transaction was instant, which saved me from overdraft charges elsewhere. Will keep using it for sure.
kateP
Birmingham
4.0
Quick and smooth transfers
Fast transfers, no issues
max1990
London
4.0
Decent account, clunky app
App sometimes lags annoying me