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Mailchimp

Mailchimp

4.511 reviews

peter.smith

Atlanta

4.0

Great for data-driven marketing

Mailchimp lets me slice and dice my audience by behavior, which helps with personalized campaigns. I recently ran a series targeting lapsed customers and the automation worked flawlessly. The detailed reports and heatmaps show exactly how users interact with emails, helping me optimize future content. The only downside is the occasional lag in the campaign builder when handling large lists, but it’s manageable. it’s a vital tool for my marketing strategy.

jake_p

New York

4.0

Mostly great but some annoying glitches

I’ve been on Mailchimp for a year and overall it’s solid for email marketing. Setting up segments and automations is straightforward and the analytics are detailed. However, sometimes the campaign editor crashes unexpectedly which wastes time. Also, the mobile app can be slow and occasionally loses unsaved changes. Support usually responds within a day but a few times I had to follow up repeatedly to get a clear answer. Despite these issues, I keep using it because the features outweigh the bugs for my growing business.

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