Mixed feelings overall
The decentralized exchange feature is handy but sometimes the swap times take longer than expected. Also, I noticed the slippage was higher during peak hours. On the plus side, customer support was pretty responsive when I had questions about my staking rewards.
Okay but not perfect
Lagoon has a decent DeFi suite but sometimes the app lags and transaction confirmations take longer than advertised. The staking yields are alright but I found better returns elsewhere. Support was slow to answer, which was annoying when I needed help withdrawing funds.
Confusing fees and slow swaps
Tried swapping tokens twice and both times the fee was higher than expected and the transaction took way too long to confirm. Not sure if it's just network congestion or their platform but it kinda ruined the experience.
Slow support response
Support took days to get back to me.
Frustrating experience with staking rewards
I started using Lagoon last year to stake some tokens and farm yields. Initially, everything seemed fine but after a couple of months, my rewards stopped updating properly in the dashboard. I contacted support twice but they only responded after a week each time, and the fixes were temporary. Also, one of my withdrawal requests got stuck for days before processing finally happened. I like the concept but the technical glitches and slow support really dampened my experience overall.