Olivia
Atlanta, GA
Kohl’s has a huge range of clothes and housewares which is great. I ordered a coat and some kitchen gadgets last week. The site worked fine and the prices were decent. My package arrived on time but when I had questions about an item’s warranty, the online chat took forever to respond. It wasn’t a dealbreaker but better support would be nice.
jordan_89
Austin, TX
I ordered a couple of sweaters and some home decor items last month. The prices were great and the website was easy to navigate. However, the shipping took almost two weeks instead of the promised 5 days, which was annoying. Customer support was polite but couldn’t speed it up.
nick_the_trader
San Francisco, CA
I like shopping on Kohl’s website because the deals are solid and checkout is simple. But the app sometimes freezes during payment which is frustrating. I ended up ordering through the browser instead. Customer support was helpful when I called about a delayed refund on a return.