david_j
Phoenix, AZ
4.0
Decent experience overall
I’ve shopped multiple times and had good experiences. The prices are fair, and I like the product selection, but I wish their support was a bit faster. I’m happy with my purchases.
Olivia S.
Miami, FL
4.0
Good, but some issues
I like JD.com for its variety, but I recently had a problem with a missing item in my order. They responded quickly to my email, but it took a week to sort it out. Still, I appreciate their effort to make it right.
Michael
New York, NY
4.0
Convenient but could improve
I like shopping on JD.com because it’s easy to navigate. They have great deals on electronics, but I had an issue with a return that took longer than I expected. I’m satisfied but there's room for improvement.
Emily
San Francisco, CA
4.0
Great prices!
I’m happy with my orders, thanks!
Sarah
Los Angeles, CA
4.0
Good selection, fast delivery
I’ve been ordering from JD.com for a while now. The variety of products is impressive, and I usually get my stuff pretty fast. Just wish their customer service was a bit more responsive.
Jessica
Houston, TX
4.0
A mixed experience
I ordered a new laptop last month and was excited to get it. The delivery was quick, but the product arrived with a minor scratch. I contacted support, and while they were friendly, it took them a few days to resolve the issue. I appreciate their commitment to quality, but I expected better on the first delivery.