emma.l
Boston, MA
I've been using Ingenico's online payment solutions for a few months. Transactions go through fine but the dashboard app feels clunky and sometimes loads slowly. Support is okay but not very proactive. Hoping for an interface upgrade soon.
karen_w
Chicago, IL
I signed up for Ingenico’s services last year hoping to streamline payment processing at my café. At first, everything seemed fine but after a few months I noticed recurring delays in transaction approvals, especially during busy times. The fees also surprised me; their pricing structure isn’t very transparent, which made budgeting hard. I’ve had to contact support multiple times about slow settlements and the reps sometimes took days to respond. I was expecting better given their reputation, so it’s been a mixed bag honestly.