Helpful support but slow shipping
I reached out to support when my nonfiction book didn’t arrive within the estimated time. They were polite and offered a refund option, but it took over a week longer than expected which was inconvenient.
Easy to use site overall
Browsing and ordering was simple, liked the ebook options.
Good range of books
Quite happy with the variety they offer, especially digital formats.
Reliable service with room to improve
I’ve been ordering from Everand for about six months now. Their range covers everything from fiction bestsellers to niche academic works, which is great for my research needs. Digital downloads usually work smoothly, but once I had an issue where the ebook format wasn’t compatible with my reader device. Support helped eventually but it took a couple days which was frustrating. Physical books arrive generally in good shape, but the shipping times can vary depending on location.
Nice variety of formats
Appreciate that they offer both digital and physical copies. My recent order of a history book came quickly and in great condition.
Good selection, minor delay
Ordered a few fiction ebooks, delivery was a bit slower than I hoped but the variety is nice.
Good but needs faster delivery
I ordered three physical books on specialized topics for a project. The order process was straightforward and the customer service was helpful when I asked about tracking info. However, the package took almost two weeks to arrive, which was longer than the estimated five days. I hope they improve their shipping speed, but the quality of the books was excellent and I’ll probably order again for their selection.