Convenient and mostly reliable digital banking
I've been using Emirates NBD's app for about six months now, mostly for my personal and small business accounts. The setup was smooth, and I appreciate how easily I can manage transfers and bill payments straight from my phone. Occasionally, the fingerprint login fails and I have to enter my password, which is a minor hassle. Customer support was helpful when I asked about setting spending limits on my debit card. this digital bank really fits my busy lifestyle well.
Nice budgeting tools
The budgeting features helped me track my expenses better.
Smooth experience overall
Everything works fast and reliable.
App glitches sometimes
App crashed twice when transferring funds.
App is mostly stable
App works well, rarely crashes.
Fast card delivery
Card arrived in three days, pretty good.
Great customer support
Support helped me fix a card issue quickly.
Helpful support but slow verification
Customer support was patient answering my questions but getting through KYC took almost a week, which was frustrating. After that, everything else worked smoothly, especially payments and balance updates.
Convenient but needs better currency conversion rates
I mostly use Emirates NBD for my daily transactions and it’s convenient to manage accounts in one app. The only downside is the currency exchange rates seem less competitive than some other digital banks I’ve tried, which matters when I do international transfers.
Good but needs more payment options
The app handles all my basic needs like transfers and bill pay well, and the transactions show up instantly. However, I wish they had more options for linking third-party payment apps, which would make it more flexible for me.
Easy deposits
Depositing money is straightforward and quick.
Good user interface
The app is neat and easy to navigate.
Reliable app with minor issues
I like the layout and how quick it is to check my balance or pay bills. Sometimes the app logs me out unexpectedly which is annoying, but the notifications are timely and I appreciate the fingerprint login feature that speeds things up.
App works fine but slow sometimes
Transfers go through but app gets laggy during busy hours.
Good banking but fees confuse me
The app is really handy for quick payments and checking balances. Still, I wish their fees for international transfers were clearer upfront. Makes me double-check each time I send money abroad.