harry_007
Miami, FL
4.0
Mostly good, one glitch
The product quality is great but their online payment system crashed during checkout, which was annoying. After retrying, my order went through without a hitch and delivery was on time.
tommy88
Chicago, IL
4.0
Good but app lags sometimes
The site is mostly fine but the mobile app froze twice while I was browsing laptops. Otherwise, checkout was quick and product arrived undamaged.
emma_b
Philadelphia, PA
4.0
Smooth checkout but slow return process
The checkout process on Dell's site was super easy and fast. However, when I tried to return a defective mouse, the refund took almost three weeks. Kind of bummed but the product itself was fine.
dylan_s
Austin, TX
4.0
Good overall with minor delay
Ordered a laptop, delivery was about two days late but the tracking updates were clear. Setup was straightforward, website was easy to navigate too.