Derek P.
Portland, OR
3.0
Average experience
I've used Crutchfield a couple of times. The products are fine, but the last order had a mix-up with the shipping address. Took a lot of back and forth to sort it out.
tina_b
Boston, MA
3.0
Not what I expected
Ordered a soundbar and it arrived damaged. I contacted support but they took ages to reply. Honestly, I expected better quality control.
Mike
Seattle, WA
5.0
Reliable and Informative
I've been a customer for years and I've always appreciated their detailed product info. Just got a new receiver and the setup was a breeze thanks to their guides. Prices are competitive, which is a plus.
marky_mark123
San Diego, CA
4.0
Good selection of products
Great range of items, happy with my purchase.
Sarah
Austin, TX
4.0
Nice products, but shipping lagged
I bought a home theater system that I really love, but it took longer than I expected to get here. The tracking updates were a bit off too. Still, the product works great and I’m enjoying my movie nights!
Samantha
Atlanta, GA
4.0
Good, but missing some info
I like the products, but I wish the site had more detailed specs on some of the electronics. Helped me pick a good Bluetooth speaker, but it could've been easier.
Jessica
Chicago, IL
5.0
Amazing Customer Service!
I recently ordered a car audio system from Crutchfield, and I couldn't be happier with my experience. The product descriptions were spot on, and the installation guide was incredibly helpful. When I had a question about compatibility, their customer support was super quick to respond and really knowledgeable. They've definitely earned my trust as a go-to for electronics!
Liam A.
New York, NY
5.0
Fast Shipping and Great Quality
I ordered a portable speaker and it arrived two days earlier than expected. The sound quality is fantastic and it's super easy to connect to my phone. I love that they included a quick start guide too!
Ben
Denver, CO
4.0
Decent, but could improve
I had a mixed experience. The product I got was good, but the customer service took too long to respond. I feel they could work on that.
Kathy
Miami, FL
5.0
Good prices on electronics
The deals are solid, just wish they had more options sometimes.