The loan itself was fine and rates were competitive, but I had to wait nearly a day just to get a response from chat support. Felt a bit frustrating when I needed quick answers about payment dates.
michael_b
Seattle, WA
4.0
Flexible terms saved me a lot of stress
Applying for my college loan with College Ave was pretty straightforward but what really made a difference was their flexible repayment plans. I was able to pick a plan that suited my summer job income. Took about a week from application to loan approval, which was reasonable. The support team answered all my questions patiently, especially about deferment options during tough months.
Sophie R.
New York, NY
4.0
Helpful support, minor hiccup
I appreciated how the customer service helped me understand the repayment options. The online portal was mostly user-friendly, though the loan status updates could be more frequent.
Jacob
Miami, FL
3.0
Mixed feelings after application
I started the loan application hoping for something quick and painless, but it wasn’t quite that simple. The initial paperwork was clear and the rates seemed fair. However, the verification process dragged on for almost two weeks, which stressed me out since I needed the funds sooner. When I finally got the loan, the repayment options were flexible, which is a plus. Still, the delays made me consider other lenders next time.
angry_customer_88
Houston, TX
1.0
Lost my funds, no help
Applied for a loan but never received the money. Support ignored my messages and now I’m stuck. Total nightmare.
Mia
Austin, TX
5.0
Super smooth loan process
Got my student loan approved in less than 48 hours. The website was easy to navigate and terms were clear. Really happy with how quick everything went.
anna.k
Boston, MA
4.0
Smooth refinancing process
Refinancing my student loan was easier than I expected. The team guided me through every step and I got a better interest rate than my previous lender. Just wish the email notifications were more timely.
emily.j
Atlanta, GA
4.0
Good rates and flexible plans
I took out a loan last semester and the rates were better than other lenders I checked. The best part was choosing between fixed and variable rates and setting up a payment schedule that works around my part-time job. The website could be a bit more intuitive, but overall it was a positive experience.
michaels_87
Denver, CO
4.0
Easy but delayed approval
Application was pretty straightforward but approval took longer than expected.
max1990
Portland, OR
5.0
Fast loan approval!
Quick approval and clear terms, really appreciated that.
john_doe92
Chicago, IL
4.0
Good rates but slow verification
Interest rates were competitive and the monthly payments fit my budget. However, the KYC verification took longer than expected, which delayed the loan disbursement by a few days.
trader_ru
San Francisco, CA
4.0
Decent experience overall
I liked how transparent they were about fees and terms. The repayment calculator helped me plan my budget. Would be better if the website loaded faster though.
linda_w
Denver, CO
4.0
App interface needs improvement
The loan options and rates were good, but the app kept crashing when I tried to check my balance. It made managing payments a bit frustrating.