katya_m
New York, NY
3.0
Not impressed with communication
Support didn’t get back to me promptly, frustrating.
emily_r
San Diego, CA
4.0
Good customer support overall
Had a few questions about financing, and the reps were pretty helpful and polite.
carlover92
Chicago, IL
4.0
Easy checkout process
Checkout was pretty straightforward, no major issues.
tommy_g
Miami, FL
4.0
Decent cars, minor paperwork delay
The car was in good shape but paperwork took longer than I thought.
jenny_w
Austin, TX
4.0
Smooth buying experience
Found my SUV quickly and financing was a breeze.
jonathan
Dallas, TX
4.0
Quick and hassle-free purchase
Bought a used truck here, the whole process was smooth and straightforward.
Sophie L.
Boston, MA
4.0
Great car, some hitches with delivery
I ordered a used sedan online and was impressed by the vehicle quality. However, delivery was delayed by two days and support was slow to respond about it. Still, the sales rep was friendly and helped get everything sorted by the weekend.
max1990
Phoenix, AZ
3.0
Average experience
Car was okay but felt the price was a bit steep compared to other dealers.
markus89
Denver, CO
4.0
Good selection but a bit pricey
CarMax had the car I wanted but the price was slightly above my budget.
Anna
Portland, OR
4.0
Good value and friendly service
Picked up a family car last month from CarMax. The staff was really patient and helped me understand financing options clearly. The vehicle inspection gave me confidence and the whole process was transparent. One minor thing was the wait time to test drive, but overall solid.
luke_b
Atlanta, GA
4.0
Fair prices and reliable cars
Solid place to buy used cars without much hassle.
Laura
Seattle, WA
5.0
Helpful staff and thorough inspection
I appreciated that the car came with a detailed inspection report. The team answered all my questions and helped me secure financing without hassle. Took a bit longer than expected, but worth it for peace of mind.