Customer support slow sometimes
I like the platform and fees but when I contacted support about a verification delay, it took a day to get a response. That was frustrating because I wanted to trade quickly. Otherwise, the app is fine and transactions go through without issues.
Mixed feelings but mostly positive
I started using Buenbit last year and while the trading fees are definitely competitive, I’ve had some hiccups with deposits taking longer than expected. However, their support team is quite responsive once you reach out. I also appreciate the staking feature which adds some extra passive income. Still, I’d like if the app offered better charting tools for technical analysis.
Easy to use but needs more features
Buenbit’s platform is straightforward and I managed to get my account verified quickly. The trading process is smooth and withdrawal limits are reasonable. Still, I’d love to see more advanced charting and maybe some automated trading options soon.
Interface needs work
I like the coin selection and security but the app sometimes freezes when I try to check my balance. Also, the price charts could be more detailed for active traders. I hope they fix these bugs soon because I want to keep using it.
Decent exchange, could be faster
Trading and order fills are decent here but sometimes I see a slight delay in order execution during volatile periods. The fees are fair though and it’s easy to deposit funds. Overall a good experience but I keep an eye on competitors too.
Mostly good, small glitch
App usually works fast but had a tiny delay on my last BTC withdrawal.
App crashes occasionally
Buenbit has good pricing and a nice range of cryptos but the mobile app crashes sometimes when I switch tabs. It’s annoying but not a dealbreaker for me. Hope they fix these bugs soon because I prefer trading on my phone.
Wallet glitches sometimes annoying
Buenbit’s wallet works most of the time but occasionally my transaction history doesn’t update right away which can be confusing. Also wished the mobile app allowed for easier access to staking stats. Support was friendly but didn’t have a quick fix for these issues. Hopefully next update improves things.
Good but slow withdrawals
I’ve been using Buenbit for about six months now, and while I really like their interface and the variety of coins available, the withdrawal process can be a bit sluggish. Last week it took almost 48 hours for my Bitcoin withdrawal to complete. Customer support was polite but didn’t speed things up. Hope they improve that because everything else works pretty well.