Megan L.
Seattle, WA
3.0
Good security but clunky interface
I’ve been using BitGo for about six months now to manage crypto assets for my small online business. The multi-signature wallet definitely adds a good layer of security, which is reassuring with the recent hacks happening everywhere. However, I find the app interface a bit confusing at times, especially when trying to approve transactions quickly. Customer support took a couple of days to respond last time I had an issue, which wasn’t ideal in the crypto world where timing matters. Hoping they improve the UX and support response times soon.