alex_smith
Houston
4.0
Slow support frustrating
Had a tough time with customer service, they didn’t get back to me.
JohnDoe88
Los Angeles
4.0
Good platform, but room for improvements
I've been trading on BigONE for a few months now, and I generally like the interface. The spot trading features are solid, and deposits happen pretty fast. However, I encountered some issues with the withdrawal process when I tried to cash out my profits last week. It took longer than expected, which was frustrating.
CryptoKing22
Miami
5.0
Solid exchange overall
BigONE really impressed me with its futures trading options. The use is decent, and the fees are competitive compared to others I've used. I had a small hiccup with a transaction once, but their support team was quick to resolve it. it's a reliable platform if you’re looking to trade seriously.
TrendyTrader
Portland
4.0
Great for beginners!
Just started trading on BigONE and I’m quite impressed. The onboarding process was smooth and I love how user-friendly the mobile app is. I feel like I can easily learn while trading. Definitely worth checking out.
user1234
Austin
4.0
Good features but slow withdraws
I appreciate the range of financial products available on BigONE, like their derivatives. However, last week I tried to withdraw some funds, and it took a lot of time. I’m hoping they can improve this aspect because it’s essential for traders like me.
MarkT
Chicago
4.0
Not bad but could be better
I like the variety of coins available on BigONE, but the customer support could use a bit more responsiveness. I had a query last month that took ages to get a reply on. If they improve their support, I'd be more inclined to recommend them.
sarah_loves_crypto
New York
4.0
Quick and easy to use
Great user experience! Everything is smooth.
CryptoChick
Orlando
4.0
Happy with my experience
BigONE has been a good fit for my trading needs. I've found their interface easy to use and navigable. The trading tools are quite helpful. Just wish the response time from support was faster.
jenny_crypto
San Francisco
3.0
Average experience so far
I was really excited to try BigONE based on recommendations, but I've had a mixed experience. The platform is user-friendly, but my account verification took longer than expected. Plus, I faced some slippage on my last trade, which was frustrating. I’m still using it, but not convinced yet.
happytrader99
Seattle
4.0
Decent exchange but watch out for fees
I’ve been using BigONE for about six months now. The trading volume is decent, and I love that they offer staking options. My only real complaint is that the fees can add up, especially when you're trading frequently. Still, the platform is easy to navigate.