Megan
Austin, TX
4.0
Good prices but shipping slow
I found a great deal on a laptop here, but the shipping took almost a week longer than promised. Customer service was polite but couldn’t speed it up. Still happy with the price though.
linda_m
Portland, OR
4.0
Helpful reviews and good prices
I appreciated the honest customer reviews on the site before buying my new blender. Prices were competitive. Shipping was smooth and item arrived well packed.
anna.k
Miami, FL
4.0
Good deals but website navigation tricky
Found some cool deals on headphones but spent a bit too long trying to find the right page. The filters aren't very intuitive, which made it slower than expected. Once I found what I wanted, checkout was simple though.
Jessica
Seattle, WA
4.0
Mostly happy with my purchase
I ordered a kitchen appliance set from Best Buy last month and everything arrived as described. The tracking updates were helpful and I got a nice follow-up email with tips on using the gadgets. The only thing that bothered me was the warranty info wasn’t very clear on the website, had to call support to confirm details. But satisfied with how quick they handled my questions.
mikeH94
Austin, TX
4.0
Good but could be smoother
Delivery was on time and the packaging was solid, no damage to my new headphones. Just wish the checkout process online was a bit less glitchy, it took a few tries to complete the order.
kotomama
Las Vegas, NV
4.0
Fast site but limited payment options
Site loads quickly but wish they accepted more payment types.
Sophie T.
Boston, MA
4.0
Great variety but checkout can lag
I love browsing Best Buy for gadgets since they have everything from speakers to smart home devices. Sometimes the checkout page gets a bit slow, which is annoying when you’ve got a tight schedule. Still, the product selection and prices make up for it.
Jonathan L.
Seattle, WA
4.0
Helpful support but could improve app
I wanted to get a new printer and used the Best Buy site to compare options. The product information was detailed and reviews helpful. I had a small issue with the payment gateway that froze once, but customer service helped me fix it quickly. Delivery was on time and the printer works as expected. a decent experience but hope they fix some bugs soon.
trader_ru
New York, NY
4.0
Easy returns process
Returned a faulty headset without hassle.