blockchain_bob
San Francisco, CA
I had trouble with the borrowing terms, they weren't super clear about liquidation thresholds. Support took almost two days to respond, which was frustrating since I was worried about losing my collateral.
crypto_pete
Miami, FL
Funds disappeared after a transaction, and support is ignoring me.
markus_d
Vienna, Austria
Had an unpleasant experience where I got liquidated unexpectedly because the platform didn't alert me in time. Tried reaching out for help but support was really slow and didn't provide clear guidance. The UI doesn’t make it obvious when your collateral is under risk, which is risky for DeFi newcomers like me. I’m hesitant to continue using BackedFi until they improve their notification system and support response times.